Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Duncan N
Very helpful and relaxed. No pressure to buy anything and plenty of time for a good look around the vehicle . Very clean van all as advertised plus all relevant paperwork ready to hand to back up a great buying experience.

Excellent service, very helpful and friendly. Definitely recommend.

Kerry M
I purchased a second hand car from Andrew last week. I received an excellent service, no pressure selling, very honest pleasent and knowledgable gentleman to do business with. The car is in great condition and for an extremely fair price. I would highly recommend this small business.

Bethany J
Very nice and helpful man. Car very clean and got free delivery as well to come to the house.

Elizabeth H
Andrew was very approachable, friendly and helpful. It's difficult choosing a car, especially as in the past most of my cars had been chosen by a man. Test driving was very easy with both cars, I could have driven more too! Andrew showed infinite patience answering my numerous questions.

Colin W
A very friendly and helpful man, took my cash with a smile.

Kevin H
Very helpful, couldn't do enough for us. Definitely will recommend to friends.

Peter S
Very helpful, couldn't do enough for us. Definitely will recommend to friends.

Lisa Y
Andy was great, friendly, professional and extremely helpful. Really pleased with the service we received. Car was ready on time and was immaculate. Really pleased and would certainly recommend.

Bought my second car from Andrew recently and haven't had any problems with either car.Helpful and friendly service. Would definitely recommend!

Susan H
Friendly, polite, efficient advice and knowledgeable.

Charlotte C
Very helpful And not pushy when doing car sale from start to finish

James D
Exceptional , straight forward service. The least stressful car buying experience I have ever had.

Mark F
A nice, honest and friendly service. A thoroughly recommended seller.

Nicholas M
This is the second car I have purchased from Andrew frost cars

Valerie B
very helpful & kind, felt very comfortable with Andrew

Stephen M
Friendly and helpful and not the pushy salesman you get in some places. Added a 3 month warranty and £20 of fuel as he was unable to reduce the price. Car was washed and valeted again before pick up.

Andrew G
The best service I have experienced for a long while no stress and the car was ready on time as promised Thanks Andrew

Sophie P
Quick and smooth buy, friendly salesman and no pressure to buy!

Amelia H
Great service from Andrew Frost. He makes buying a car really straightforward and stress free. I wouldn't go anywhere else.

Devin A
Very easy to work with and friendly. The whole process went very smooth and quick.

Peter J
first class service,fullest attention to detail. my second purchase fromAFC

David A
Andrew Frost is nice man and very good dealer.. And you can buy any car ...just good cars

Daniel S
Very friendly. Cars are extremely well kept. Easy service to use all round and so so happy with the car I purchased.

Christopher K
He was really helpful and even ordered the carpets for us after the sale.

Christopher K
He was really helpful and even ordered the carpets for us after the sale.

Sarah W
Andrew is wonderful to deal with and came highly recommended by a colleague who has bought half-a-dozen cars from him over the years. He lived up to all expectations - informative, helpful and ready to proactively help me find a vehicle that 100% matched my needs and budget. I'd been putting off switching my car as it seemed too overwhelmiing, but with Andrew it was a very positive experience and one I won't hesitate to repea - I will definitely come to Andrew Frost Cars for my next vehicle!

Carole L
This is the 2nd car I've purchased from Andrew. He remembered my name which I thought was great.

David D
Andrew was excellent in our agreement regarding price having the car ready the next day this is the dealer to buy a car from

Angela A
Very helpful and information found me the car I was looking for

Darren V
Andrew was a very polite and helpful person to deal with. Presented the car well to my self when I answering questions.every detail about the purches was made clear to my self and was left feeling very reassured that the vehicle I was purchasing was the right one for me, which made the deal very easy to work with.

Dominique S
Andrew Frost cars was recommended to me by and following a previous very bad experience I am more than happy and would definitely recommend!

Shirly B
Cannot overrate the absolutely outstanding service received: from my initial selection of the Ford Fiesta, the dealer went out of his way to expedite delivery, ensure the vehicle was totally roadworthy, and patiently explained how to operate the myriad electronics. Exceptional service from day #1! Would highly recommend to other potential customers. Thank you!

Angela S
Andrew Frost cars Ltd was very helpful and knowledgeable about the car. Flexible too as will meet out of hours if required. They also sorted our road tax and MOT of vehicle in very quick time, as I had to give back my hire car after accident. I would definitely recommend.

Stephen M
saw the car advertised,went to view it and was as described.Andrew was on the ball,friendly and helpful.Will buy again next time!Thanks Andrew!

Charlotte A
Andrew has a friendly and professional approach. I was under some time pressure to buy the car and he helped me sort it out quickly. He also provided a courtesy car for the day that I had to wait. Would recommend to anyone who would like to buy a used car.

Carolyn R
The website was very clear & easy to see, and the level of detail was great. Thank You

Harry L
Purchased a car through Andrew frost cars. The process was made extremely quick and easy by the great customer service provided and couldn't be happier with the new vehicle.

Diana S
I was really impressed by the helpful and friendly service here. I am happy that the car I purchased will suit me perfectly. As someone who knows little about cars (and the procedure when buying one) this made the whole process much easier and less stressful too.

James C
Great guy to deal with very honest and obliging will always give you agood deal

Tina W
Loving my new, immaculately presented, Qashqai from Andrew. A true gentleman and a pleasure to do business with. I totally appreciated the honest, no-nonsense and super efficient service. Would highly recommend

Magdalena L
Andrew Frost Cars is probably the most genuine and trustworthy dealer in the car sales industry. It was a delight from start to finish and everything was ready on time from our viewing, test drive to final purchase. Car in excellent to almost new condition and spotless. We would certainly deal with again and we live almost an hour and a half's drive away. No hesitation in recommending to others.

Helen H
Very good Customer Service. Highly recommend. Our families first port of call when looking for a car.

Christine F
Great, we are really pleased with the car a quality buy. Very helpful and not pushy, well worth the 40+ min drive from Norwich. He also arranged a pick up from Thetford station so that I could come and pick up the car once the me MOT was completed.

David S
this is the third car i have had from andrew frost cars and i have been very pleased with them all

Adrian G
Very helpful. Went to replace wife's car and ended up replacing both cars. Have used Andrew Frost Cars Ltd before and would certainly recommend to friends and family. Got a fair price on both trade ins.

Stephen S
Excellent professional service pleasure to deal with

Gillian W
I had a very good experience. The person I dealt with was very accommodating and helpful.

Derek T
From the minute I walked in the door, I felt in good hands. There approach was very friendly and also very professional. They explained everything in detail and sorted out all the paperwork with ease. In all a very good experience.

John M
Andrew Frost Cars was most helpful in his description and truthfulness on how our Volvo V70 came his way also with the relevant documents relating to it's history. We're so happy with our purchase and would highly recommend him to others. 👍

Alex M
excellent service.friendly , all paperwork done by Andrew .

Claire S
Very pleased with our purchase. Price was fair, no hard sell, and most importantly he seems to be a nice man and honest salesman. Strikes me as a straight forward small garage buying in decent cars and selling them at fair prices. I live over an hour away but I would consider Andrew Frost Cars for my next purchase and certainly recommend him. The 100+ positive reviews on Autotrader encouraged me to travel and I wasn't disappointed.

Paul S
Nice doing business with Andrew Frost Cars Ltd. No hard sell, straightforward and fair pricing. Very happy so far.

Peter B
Helpful, and upfront about things. Explained everything so I could understand.

Linda T
customer service excellent, very informative and helpful not pushy very nice man. Would recommend to anyone.

Jason V
Andrew Frost Cars Ltd made purchasing a UK vehicle a pain free process! Quick and very professional!

Simon W
The owner is a genuine guy, the whole buying experience from start to finish was A1. I have dealt with loads of garages in my time this one is a good one. I need to mention the company driver he is a super bloke. All in all a very satisfying and positive experience and I have a new van .

Denise P
Andrew Frost Cars Ltd guided me expertly through the process of buying my 'new' secondhand car. The salesman listened carefully to my requirements and came up with two very good options. He gave freely and happily of his time and nothing was too much trouble for him. He even survived the two test drives we went on with a smile!

Sarah B
Felt very reassured and was very patient answering all my questions. It was a very pleasant and easy experience. If I wanted to change my car again Andrew would be my first port of call.

Christopher W
Very friendly, a nice selection of cars. Very knowledgeable staff. Easy transaction, all documents, tax and warranties explained. Car all ready on time, perfect handover.

Roy M
great guy to deal with. very helpfull with quality cars.

Neil P
i turned up to look at the cars on offer. As i was interested in a car on the forecourt and i was aloud to take it for a test drive.After enjoying the drive and accepting a deal we was given a hire car until our new car was ready 2 days later.

David W
we purchased a 2013 vauxhall antara we found the salesman to be helpful and had great service

Alan A
We are very please with a very helpful and pleasant gentleman

Joanna T
Very helpful and informative when helping me to choose a car. Able to answer my questions perfectly. I had some trouble with my driving license so it took 3 and a half weeks for me to be able to process the finance agreement but was helpful the whole way through and incredibly patient. Thank you!

Andrew N
Good service from start to finish, very happy with our new car, would recommend to others.

Peter C
Great personal service. They go out of their way to give you personal service and keep you informed of what is happening.

George M
Easy to talk to and upfront about the vehicle and not pressured in sale

Tracy S
Am happy with my purchase and with the service I received. Thank you

Kimberlin S
We were impressed with how we were treated in our search for a new car. The whole experience was professional and we were able to quickly find what we wanted.

Carly W
Andrew has been a real good salesman when dealing with him . And would highly recommend him to anyone.

Elizabeth C
Very helpful and professional. Car is fab and as stated in the advert. Would definitely shop there again

Garry S
Very helpful, good customer service. Highly recommended

Gavin S
I was looking for a car and he help me find the right one

Patrick M
Easy experience, knowledgeable and to the point. Would use again.

Elizabeth E
I am really pleased with my new car from Andrew Frost Cars. The garage provided a fantastic level of service. The dealer knew the car and went the extra mile to make sure that it was in perfect condition when I picked it up. I would definitely use the garage again based on my experience and have already recommended him to family and friends.

Romana C
Bought my first car from Andrew Frost Cars a few weeks ago. He's a really nice and genuine person. Would definitely buy from him again and I'm very happy with the car. He was really helpful with getting everything sorted.

Michael A
Good service, friendly, pleasant and professional.

Patrick F
Very helpful every thing was done for me and everything was explained, I would definitely recommend Andrew Frost Cars. The cars are in excellent condition and mainly low mileage.

Linda B
As a lady on my own ,buying a car can be a daunting experience. I arrived,with my budget and criteria and Straightaway, found Andrew easy to chat to and very likeable. Several test drives later, I had not made a decision, but felt no pressure from Andrew . I walked away that day but was soon back as I had decided this was the dealer for me..Still took some time for me to make up my mind as to which car to buy, but got there in the end.. Thank you Andrew for your exceptional patience! I now love my car!

Ralph S
I always dread car buying, especially when it deals with used vehicles; but my experience at Andrew Frost was different. They knew everything about the cars on the lot, and politely answered any question I could come up with. I went to every dealer in the local area and this dealer was the only one where I didn't feel pressured to buy something that I didn't really want. Andrew Frost Cars took my vehicle through MOT, registered it, and also covered it with a full year's warranty. All I had to do was pick it up. I was also given the option for the dealer take it through the MOT for each remaining year I own the vehicle; AMAZING DEAL! At the end of the day, I can say I'm completely satisfied with my decision to buy at Andrew Frost Cars..!

Tara C
Andrew was great from the word go. We called him saying we were insterested in a car and were on our way to see it, and by the time we had got there he had washed it and parked it out the front for us to see clearly. The car was spotless and in perfect condition! Everything went very smoothly with Andrew as we discussed a part exchange with my previous car. I wasn't able to show Andrew my car there and then, however this was not a problem for him and he kindly let me bring it over the next week when I picked up my new car! The whole process with Andrew was great and I would definitely go to him next time I am wanting a new car!

Linzi M
Friendly (not pushy) quick service mot next day picked up the day after. Thankyou!!!!

Kevin H
A very trustworthy and non pushy dealer. I shall definitely buy from Andrew again.

Michael R
My experience with Andrew Frost Cars was amazing. I have never had an easier or better experience buying a car. I walked up on the lot, gave Andrew a rough idea of what I was looking for, and he showed me several vehicles that fit my parameters. I ended up buying a Citroen C5. I have only very recently moved to the UK, but Andrew was poised to help me throughout the process. He layed out the optional warranty options, and even showed me how to pay the required road tax before I left the shop. Andrew was very friendly, and I never felt like I was being pressed to buy something that I didn't want or need. He seemed to me to be more of guide than a salesman. Absolutely terrific!

William R
Andrew was very pleasant and did not pressure us to buy at all. We DID end up purchasing a vehicle with him though and are happy with our purchase. Would absolutely recommend this business and will be referring friends to him as well. Thank you, Andrew!

Severino R
Great customer service; honest and willing to serve customer's needs.

Miranda M
Absolutely brilliant, didn't have the car I was looking for but I gave him the details of what I was after and my budget and he sourced the exact car for me, excellent condition and low mileage. Great service for women like me who hate buying cars and know you can trust Andrew to take all the stress out of it for you. 3mth warranty standard but excellent value year warranty available. Thouroughly recommended.

Tracy A
Great friendly service. Comfortable environment and no pressure to buy. Just seemed happy to help. Lovely, well looked after car.

John G
Easy to deal with as always. Even bought me a new set of car mats on pick up.

James A
Really helpful and friendly dealer. Top notch customer service and really tidy cars. Couldn't be more helpful, very satisfied with the experience from start to finish.

Piotr W
I bought my first car here, Andrew was very helpful and friendly. He advised me to choose the right car fits my"‹ budget and expectations. Great experience for a first-time"‹ buyer, I would definitely recommend.

Vince R
Straight forward and easy to deal with. Personal service by an experienced owner.

Norman H
First class service. This is the third car bought as a family from Andrew Frost Cars Ltd and all have been presented and prepared to the highest standard! Would highly recommend.

Anthony D
An Efficient, professional, knowledgeable and trustworthy dealer. A pleasure doing business. Many thanks

Shemin J
I very very pleased with the service I experiencecd at Andrew Frost Cars. I would highly recommend buying a car from there. Excellent service, can't fault it in any way. Everything went smoothly and couldn't do enough for you.

Mageret C
Lovely car and for a good price. You get no sales talk and from the off I just got the impression he was an honest person. I would certainly use again.

Eliana P
I had a good experience buying the car, it was very easy .

Eliana P
I had a good experience buying the car, it was very easy .

Petra T
Bought my mint condition VW Beetle convertible. Excellent after sales service.

Jade B
Andrew was very pleasant and took time to help me find my first car.

Isobell G
From the moment I walked into his garage forecourt, he made purchasing a car extremely easy

Paul G
Very good 5 star dealer good honest service outstanding after sales Have purchased 3 cars from him all good his attention to detail is spot on All cars go through workshop and you get a first rate customer service I would recommend him to family and friends Thanks

John S
Helpful and kind. Not the normal sales tactics and we left with the car we wanted.

John S
Helpful and kind. Not the normal sales tactics and we left with the car we wanted.

Corrinne W
Great service and soon sorted a minor problem out would recommend and we love our new car thanks Andrew.

Thomas B
He is an honest bloke, really friendly, and did a great job sorting out the car for me. I love the thing and I think his asking price was very fair, so I didn't try and knock him down on it. Also sorted the paperwork and tax so I could come and collect it in no time at all.

Leanne F
All i can say is hugely highly recommend. very trustworthy & honest. I absolutely love my new car. Thank you Andrew.

Julie D
Exceptional service and very friendly. Highly recommended.

Vanessa W
Good experience in every way. Andrew's cars are immaculate and he is a lovely man to deal with - not pushy - just extremely helpful. I'd recommend him and will definitely go back to him when I need a new car.

Frederick T
Purchasing my car from Andrew Frost's was a very pleasant experience. They were friendly and helpful throughout and the car was presented in excellent condition.

Claire C
Honest, helpful and trustworthy. Would not hesitate to recommend Andrew Frost Cars My new machine is a delight, came in excellent condition and full MOT. Everything was so easy! 5* service

Adrian C
Andrew was great to deal with and would definitely recommend him Very pleased

Philip F
Andrew happens to be my younger brother, notwithstanding that he supplied me with a superb example of a mini cooper s cabrio which I am very pleased with. I am sure in the unlikely event that any problems should arise he will be there to help. Many thanks Andy.

Patricia B
I have bought a car from this dealer on two occasions. one very recently. I have received excellent service both times. Infinite patience is shown with time taken to explain the ins and outs of the new (new to me, that is), with assurances that I could come back if in doubt about any issue regarding the vehicles. I will continue to buy from this dealer and thoughly recommend him to other buyers.

very helpful and professional. Made the car buying process very easy and stress free.

Richard T
I bought a beautiful, one previous owner, low mileage car! Bargain price too.... came fully serviced! VERY IMPRESSED! Highly recommend!

Sue S
Extremely helpful and efficient. You would buy a car from this company!!

Gemma S
Lovely patient man who was flexible with us collecting the vehicle. Will 100% contact AFC if ever we need to purchase a vehicle again.

Chloe M
Great service, would recommend Andrew Frost Cars.

Shicai W
Very friendly customer service. Reasonable price for the car and services. Very efficient car delivery.

Kayley H
Extremely professional, friendly and flexible. Being a female I felt comfortable and able to approach them and ask any questions he was always happy to answer them. Car was in fantastic condition,MOT done before we collected. Would deffinatly recommend them.

Tammie W
Have used this garage time and time again . Would highly recommend.

Kelly C
Me and my family have used AF cars a few times in the past. As always, we are pleased with the service and would recommend him. He is extremely understanding and helpful with sorting out things such as road tax which means its an efficient service.

Molly S
A good experience was had when I purchased a Mini from Andrew Frost car sales, a true gent who comes across very honest indeed. it was a pleasure to deal with Andrew and will definitely be going back to purchase another vehicle from Andrew for my son very soon.

Alice W
Very helpful and friendly service, the car is good and was a reasonable price. Overall a positive experience.

Kirk L
Quality car, fair price and trade-in, pleasant chap to deal with.

Amy R
Andrew was brilliant and couldn't fault him at all. Kept me up to date and was very professional. Would recommend.

Ann J
This has been the second car purchased from Andrew Frost Cars. First car perfect for my daughter one small problem but sorted quickly. Hoping this car will be of the same standard. A easy man to deal with efficient and not at all pushy.

Ian B
Very good service and very fast helped will all the things that go with buying a car road tax ect

Sarah E
Andrew is a very helpful person who takes all the worry out of buying a car. He is very knowledgable and courteous. His reputation in Mildenhall is very good and far reaching.

John C
Andrew could not of been more helpful, as buying a new second hand car can be very daunting and he puts you well at ease car is exactly as stated, would definitely recommend to anybody.

Shaun W
Sore a car that I was interested in on mr frost's web page and knowing that it would be of good quality as my father has already bought three cars from mr frost whent to see him he was able to sort me finance at a rate that was in my budget and as usual the car was in top quality condition he always mots the car before handing it over so the car is problem free

Andy B
We purchased a lovely Peugeot Van from Andrew Frost Cars for our RSPCA rehoming centre. They were very helpful and made the whole process very simple. Nice to see a good small car business with great customer care.

Juan U
Quality cars and fair prices. Friendly staff made my buying experience quick and enjoyable.

Darren P
Always great to deal with got a great car at a good price

Kirsty B
Very helpful and brilliant service. Drove away with our new car in a very short period of time.

Sean K
Absolutely fabulous service from start to finish from a genuine and totally professional guy. Thank you for making my dream of owning my first real convertible such an enjoyable and hassle free experience Andrew.

Michelle H
Really friendly and helpful, found me the car I wanted and part exchanged mine for a fair price. He was very genuine, would recommend to others.

Andrew W
A kind, thoughtful and helpful dealer with whom it was a pleasure to do business.

Andrew W
A kind, thoughtful and helpful dealer with whom it was a pleasure to do business.

Margeret M
Very friendly efficient and professional . Car was clean and ready for collection and even had some fuel in the tank.

Nick R
I bought a very clean and tidy VW Scirocco from Andrew, very pleasant buying experience, Andrew is a very nice, professional guy with no pressure or salesman talk. Whilst I went specifically for a car I'd seen (as opposed to looking generally) I was impressed with the stock of clean, tidy cars at his dealership. I would recommend Andrew to others seeking clean, tidy, good quality cars.

Marion M
Extremely helpful. Nothing was too much trouble. Would recommend to anyone wanting to find the right car for them.

John G
Great service. Andrew went out of his way to help

Paul H
Andrew Frost is a gentleman and allows you time to make up your mind before any commitment To buy his stock is in good order and when buying if you find a fault he will always put it right He also ensure that the car you are buying has a full 12 months Mot you could not ask for A better man to buy a car from . Mr Paul Honward

Alison F
Andrew was absolutely brilliant. My new-to-me Qashqai was delivered to Kent. As a single woman, buying a second-hand car can be daunting. I would definitely recommend this garage.

Aaron T
Great service, easy and straight forward to deal with, highly recommend.

Tina A
Very helpful, nothing was to much trouble, would definitely recommend . this is the second car we have had and he is a very genuine gentleman

Dusana S
very easy to dela with and since I have no means to pick up my new car he has arranged to pick me up so I could drive my new car away on time. Thank you

Marina R
Polite helpful gentleman Second car we have had from him Wouldn't go anywhere else

Gillian C
Andrew from AFC Ltd was very polite, helpful and professional, they have a good range of cars at Mildenhall. We were very happy with the friendly service we received and would definitely recommend them.

Mark B
Very friendly to talk with and very helpful, brilliant service. Andrew did everything he said he would, mot service and car matts he also taxed the vehicle there in the office. 10 out of 10 cheers .

Laura F
I am very happy with the cars I have bought there . Always helpful and friendly

Eleftherios K
Excellent Service.

Margetret M
from start to finish a very professional experience Andrew was very helpful and able sort anything quickly would definitely use this car showroom in future a lot of nice cars on offer

Rachel A
Very good service, a kind gentleman who was professional yet personal in his approach. He went out of his way to accommodate us and we are very pleased with our car.

Howard R
Straight forward and easy

Marie E
Andrew was Brilliant. At the garage he didn't have the car I was looking for however He searched for the car I wanted for me with no fuss, regular updates. Easy to contact. Andrew didn't have to go out of his way to find Me the car I wanted but he deffinatly went above and beyond. I would deffinatly buy from Andrew again. Very trust worthy and reliable. I feel that if I had any problems with the car or the sale that I would feel comfortable to go back to Andrew and talk to him. Not the stereo typical car sales man that we all try to avoid. I would 100% recommend Andrew and I often mention Andrew Frost Motos when I know someone is looking for a new car. . Thank you Andrew.

Jo H
Andrew purchase a first car for our daughter who is learning to drive. A pleasant and polite welcome was shared with my husband and daughter on viewing and deciding which car to purchase. A small but well selected range of cars available. Andrew had the car ready for us to pick up and it was presented beautifully. Very helpful on a query after sales and prompt answers of any questions.

Jo H
Andrew purchase a first car for our daughter who is learning to drive. A pleasant and polite welcome was shared with my husband and daughter on viewing and deciding which car to purchase. A small but well selected range of cars available. Andrew had the car ready for us to pick up and it was presented beautifully. Very helpful on a query after sales and prompt answers of any questions.

Dawn A
What a super guy Andrew Frost is, I brought my car in February, it was a really nice car but not 100% suited to me, It made me feel uncomfortable driving it. I went back to see Andrew and explained, Andrew bent over backwards to help sort out the problem. I now have a different car, which I picked up on the 15th of April there was a slight payment increase but well worth it as I feel brilliant driving this one. Andrew Frost Cars Ltd is a brilliant car dealer and a very kind, caring and passionate man. Thank you Andrew

Michael H
No fuss, no pressure professional manner from Andrew Frost. Travelled from York to buy. Very pleased with the car I bought and traded in old car with no problem. Had a look round at other vehicles on the forecourt and all decent motors, would buy from Andrew again.

Vanessa W
Good selection of cars to choose from .very helpful and friendly .will go there again ..

Ellis P
I have now bought two cars from Andrew Frost and on both occasions I've had a great experience. This time round the car I was looking to buy had been purchased shortly before my inquiry, but I was directed to a great alternative which matched my original criteria. I was provided with a good price on a part-exchange, with super after-sales service. I would highly recommend Andrew Frost to anyone currently looking for a new car.

Susie K
Andrew Frost was extremely helpful and very fair and efficient with his arrangement of a trade in for my old car. He drove the vehicle I had selected 60 miles to my home, and it was one of the easiest car buying experiences I've had!